The Stitch Sisters’ Terms and Conditions of Use
Please review the following Terms of Use (the “Terms”) carefully before using the Site and before purchasing Services or obtaining content from our Site. These Terms contain important information about your rights and obligations, as well as limitations and exclusions that may apply to you.
1. Definitions
“Content” refers to multi-media content, including video classes, audio, graphics, photos, text, special features and digital downloads.
“Payment Methods” refers to PayPal and, in the future, other payment methods.
“You” or “Your” refers to individuals who either: (a) join the Site; (b) subscribe to the Services; or (c) Instructors who contribute Content to the Site.
“Registered Users” refers to the individuals described in (a), (b) and (c) above.
2. Agreement
These Terms (together our Privacy Policy) constitute a binding agreement and contract between you and us when you purchase our Services, and when we agree to provide the Services to you.
These Terms explain the respective rights and limitations of us, you, and other Registered Users’ when using the Site, Services and Content. When you agree to these Terms, register, or use our Site, you consent to be bound by this agreement. If you do not agree or cannot comply with these Terms, then do not use the Site or any Services. By registering on our Site, you are automatically agreeing to these Terms.
3. Changes to Terms
We reserve the right to change these Terms at any time, providing we give you 10 days notification. Your continued use of the Site or any Services after notification means you accept all revisions. If you do not agree to the revised Terms, you must terminate this agreement and discontinue your use of the Site and all Services.
4. Disputes
Any dispute or claim relating in any way to these Terms, your visit to the Site, the Services, the Content, or to any purchase or transaction with us must be resolved through arbitration. Any party who intends to seek arbitration must first try in good faith to resolve the Dispute by providing a written notice describing the facts and circumstances of the Dispute and the specific relief sought, including any supporting documentation. If we are unable to reach agreement within 60 days, then, upon notice to the other party, any party may begin arbitration.
5. Payment
You must have a valid Payment Method to purchase our Services. We reserve the right to change the Payment Methods we accept at any time without notice. If you want to use a different Payment Method, or if there is a change in Payment Method, such as your credit card validity or expiration date, you may edit your Payment Method information by logging on to your account and clicking on the Account Details link.
6. Sales
Registered Users may access Content by purchasing separate or bundled video classes through the Site. Pricing details for video classes and the procedures for payment are displayed on the Site. Prices are subject to change without notice. We may refuse any order placed by you for any reason. When your video class purchase is completed, we will confirm acceptance to you by email. For any issues that you experience with a video class purchase, you may contact us at mail@thestitchsisters.co.uk.
7. Refunds
If you are not satisfied with your purchase, you may request a refund within 14 days after purchase. If approved, refunds will be issued for the full amount paid, in the original form of payment used to make the purchase.
8. Registration and Access
To be a Registered User, you must apply online through our Site by providing complete and accurate information. By becoming a Registered User, you confirm that you have read, understood and agreed to abide by this agreement. Only Registered Users may view, play or upload Content or use restricted portions of the Site.
In creating an account, you must provide us with an email address, username and password, along with other information as prompted in the registration form. You shall be solely responsible for the use of your username and password, including their safekeeping so they are not disclosed to or used by any unauthorised third party.
We reserve the right to deny you and others access to the Site, refuse service, suspend or terminate accounts, remove or edit Content, or cancel orders at any time, either temporarily or permanently, for any reason at our sole discretion. By granting you access at any time, we do not obligate ourselves to maintain the Site in any form, and we expressly reserve the right to modify, suspend, or terminate your access privileges. You agree and understand that we may, at our sole discretion and without any prior notice, close the Site and delete any files which you may have access to including any information which you may have posted to the Site.
9. Communications
When you visit our Site or email us, you consent to receive communications from us electronically, either by email or notices we post on our Site, and if necessary, by mail or telephone. You agree that any notices, disclosures and other communications that we provide to you electronically satisfies any legal requirement that such communications be in writing.
10. Licenses
We grant to you a limited, non-exclusive, personal, non-transferable, revocable, license to access and use the Site and Services only in order to view Content on no more than one computer or personal device at the same time and, solely for your non-commercial, personal or household use (“License”). Except for this limited License, no right, title or interest is provided to you.
The License will enable you to view, select and access Content via the Services in accordance with these Terms. Not all Content may be available for all purposes or at all times. Access to certain Content may depend upon your geographic location, whether you are able to maintain an internet connection, and available bandwidth and equipment used to access the Services.
By granting you access to the Site or Services, we do not transfer ownership of the Content. Any unauthorised copying, display, or distribution of the Content may constitute copyright infringement and automatically terminates the License and obligates you to cease all use of the Site. We reserve all rights to the Service and the Content.
11. Restrictions
Except as provided in the License, you may not download, copy or distribute any Content, advertisements, or other information obtained through the Site without our prior written consent. You may not distribute any part of these Services over any network, or offer it on them for sale. In no event shall any Content be used for any website or publication of any sort without our prior written consent.
You may not use any data mining, data gathering or extraction tools on the Site. You may not remove, alter, deactivate or degrade any of the content protections in the Site. Any unauthorised use of the Site, any Services or any Content will automatically and without notice terminate the License and will result in the cancellation of your account.
12. Updates
We are entitled to make updates, enhancements or other changes to the Services or Site at our sole discretion and without notification.
13. Copyrights
All content included on the Site (including text, design, graphics, logos, icons, images, audio, digital downloads, data compilations, software and code) are the exclusive property of The Stitch Sisters, or its respective content suppliers. Except as expressly provided in these Terms to the contrary, nothing contained on the Site should be implied as granting any license or right to use any of the Content contained in the Site without our express, written consent.
14. Ownership of Data
All rights, title, and interest in and to the data generated by our Site is owned by us or our providers, except as expressly provided otherwise in our Privacy Policy. We may retain, use, or transfer our data as we determine.
15. Warranties
We make no guarantees or warranties of any kind as to the operation of our Site, including the information, content, materials and products. We disclaim all conditions, whether implied or statutory, including, but not limited to, fitness for a particular purpose, performance, durability, availability, timeliness, accuracy, completeness or non-infringement.
Our Site is operated on an “as available” basis. We make no assurances that the site, content, or the materials will (a) be un-interrupted, (b) be free of defects, viruses, inaccuracies, errors, or other harmful components, (c) meet your expectations or satisfaction, (d) be secure from hackers or other unauthorised persons; or (e) operate in the configuration or with other hardware or software that you use.
You expressly agree that your use of our Site, products and services is at your sole risk.
16. Account Termination
We have the right at our sole discretion, for any reason, without notice or liability to you or any third party, to terminate your access to the Site or Services. Immediately upon termination, either by you or us, you are not permitted to access or use the Site or Services. We reserve the right to exercise whatever means we deem necessary to prevent unauthorised access to the Site or Services.
17. Contact Us
In the event of any Dispute or for any other information concerning these Terms of Use, please contact us via email mail@thestitchsisters.co.uk.
18. Copyright Infringement
If you believe that Content available on or through the Site infringes one or more of your copyrights, please immediately notify us at mail@thestitchsisters.co.uk. You notification should include the contact details of the owner and full details of the copyrighted material that is allegedly infringed.
These Terms were last revised in November 2018
Copyright © 2018 The Stitch Sisters. All Rights Reserved.